Privacy Policy
The Catalyst Group (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what information we collect, how we use it, and the choices you have.
What Information We Collect
We collect personal information that you choose to give us, and limited technical information when you use this website:
- Enquiry and contact details — your name, email address, phone number and the contents of your message when you submit a contact or consultation form, call us, or email us
- Service preferences — the type of service you tell us you’re interested in (for example, house and land packages, SMSF property or business sales)
- Usage data — pages visited, time on site, device and browser type, and approximate location, collected through analytics and marketing tags
How We Use Your Information
- To respond to your enquiry and provide the advice or services you request
- To prepare for and deliver consultations, assessments and reports
- To improve this website’s content, performance and user experience
- To measure the effectiveness of our marketing and advertising
- To meet legal, accounting and professional obligations
We do not sell your personal information, and we do not share it with third parties for their own marketing.
Cookies and Analytics
This website uses cookies and similar technologies, including Google Tag Manager, which may load analytics and marketing tags (such as Google Analytics and advertising pixels). These help us understand how visitors use the site and measure enquiries. You can accept or decline non-essential cookies using the cookie notice on this site, and you can disable cookies in your browser settings at any time.
Third Parties
Where necessary to deliver our services, we may share relevant information with trusted third parties such as conveyancers, lenders, builders, accountants or legal professionals — only with your knowledge and only as required for your matter. Our website may link to third-party sites (for example, LinkedIn or X/Twitter); their privacy practices are governed by their own policies.
Data Storage and Security
Information submitted through this website is processed by our website host (Tech Trouble Shooters, Australia) and our email systems. We take reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure, and we keep it only as long as needed for the purposes described above or as required by law.
Your Rights
You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it, by contacting us using the details below. If you believe we have breached your privacy, you can contact us and we will respond promptly. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Contact Us About Privacy
The Catalyst Group
209/109 Commercial Rd, Teneriffe QLD 4005
Phone: +61 419 136 853
Email: info@thecatalyst.com.au
Last updated: August 2026.
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